On this episode, Ameé speaks again with Lara Currie, who is a self-proclaimed communication nerd and author of the book Difficult Happens: How Triggers, Boundaries & Emotions Impact You Every Day to talk about having difficult conversations at work or with others by understanding our triggers and adapted conflict personalities affect us.
Lara works as a communications expert with companies that deal with high-conflict situations, such as legal firms, medical, and others. She can coach people one-on-one or train entire teams on how to manage or diffuse stressful and difficult meetings or conversations.
In this episode, you will hear:
Conflict personality types and how to figure out what type we might be?
Skills for diffusing a difficult situation
How to handle a boss with low social or emotional intelligence
Venting and what we need to know about our work "friendships"How to gain perspective about “unwinnable” conversations
Good ways to express our disagreements with another person or idea
How can we come back to the topic later and invite the discussion again
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